Frequently asked questions
What are your products for?
All of our products are sold strictly for laboratory and in-vitro research use only. They are not intended for human or animal consumption, and are not for medical, veterinary, diagnostic or therapeutic use.
Who can buy from you?
You must be at least 21 years old and purchasing for legitimate research purposes. By placing an order you confirm both, and you agree to our Terms of Service.
What form do the products come in?
Our peptides are supplied as a lyophilized (freeze-dried) powder in sealed vials. The amount per vial is shown on each product page.
How should products be stored?
We recommend storing sealed vials in a freezer at −20 °C, protected from light and moisture. Specific handling guidance is shown on each product page.
Are your products tested?
Yes. Where available, the lab report (certificate of analysis) for a product can be viewed on its product page. Contact us if you need documentation for a specific batch.
How long does shipping take?
Orders are usually processed within 1–2 business days. You will receive an email with your tracking number as soon as your order ships. Shipping is free on orders over $125.
Do you offer bulk pricing?
Yes. Buying 3 or more of the same product and size takes 30% off automatically, 5 or more takes 35% off, and 10 or more takes 60% off. For larger volume quotes, message us on Telegram or email us.
Can I use a discount code with bulk pricing?
Discount codes can’t be combined with bulk pricing. At checkout, whichever applies to your cart is used.
What is your return policy?
Because of the nature of research compounds, we can’t accept returns of opened products. If your order arrives damaged or incorrect, contact us within 7 days of delivery and we will make it right. See our Shipping & Returns page for details.
How do I contact you?
The fastest way is Telegram. You can also email us. Both are listed on our Contact page.
